Human Resources services directory

The following is a list of the services provided by the teams within HR Chancellery and Specialist Services. Please note that some details are yet to be confirmed.

Refer to our contact list for queries about any of the following services.

Information about the services provided by HR local will be provided on the relevant faculty/budget division websites.

Office of the Executive Director

The Office of the Executive Director is responsible for:

  • Practice Leadership, including:
    • Providing definitive interpretation of HR policy
    • Participating in the recruitment and selection of local HR staff
    • Participating in the performance management of HR staff (in respect to professional competency)
    • Facilitating professional development for HR staff across the University (inc. Chancellery, Common and Local)
    • Leading and supporting HR staff to deliver services to meet client expectations
    • Representing and managing interactions with external stakeholders in relation to HR matters (inc. Go8, U21 and other sectoral representative stakeholders)
  • Management of HR business functions not undertaken by the University Services Business Centre

Organisational Development

The project team is responsible for:

  • Development, facilitation and review of University wide HR projects and programs such as:
    • Melbourne Staff Survey
    • Awards and Trusts
  • Organisational Policies and Frameworks:
    • Performance Development Framework
    • Orientation and Induction
    • Workforce Planning
  • Executive Development:
    • Senior Executive—360 degree feedback (fee for service);
  • Advocacy and representation programs

Employee Remuneration and Benefits Services

The Employee Remuneration and Benefits Services team take care of:

  • Payroll processing (ie production of payroll)
  • Payroll maintenance, including processing deductions, variations to loadings & allowances
  • Administration of superannuation
  • Processing all University generated salary increases (i.e. EB)
  • Issue payment summaries
  • Payroll services for Senior Executive
  • Advisory services to local HR Administrators
  • Payroll reconciliation & reporting requirements.
  • Provide payroll bureau services for semi autonomous bodies (eg Caval).
  • On-line services (eg all leave types, bank changes, address changes, etc.).
  • Payroll adjustments requiring intervention (eg cashing out leave, 48/52, LSL half pay, etc).
  • Manage external relationships for payroll related functions (eg fleet providers, health insurance).
  • Remittance of deductions to 3rd parties (eg health providers, NTEU, etc.)
  • Superannuation payments
  • Support the HR Performance Review and Analysis Unit in reporting to external government agencies on payroll related matters
  • Bank transfers
  • Advice and information to staff on salary, superannuation, salary packaging and other entitlements
  • Manage and maintain staff payroll files

People Capability

The People Capability Team is responsible for the following services:

  • Developing and facilitating learning and development courses as per the agreed annual schedule including:
    • PDF Skills for Staff
    • PDF Skills for Supervisors
    • Orientation for Professional Staff
    • Academic Orientation
    • Recruitment and Selection Interviewing Skills
  • Leadership and Management Programs:
    • New Academic Leaders Program
    • Future Academic Leaders Program
    • Academic Women in Leadership Program
    • Leadership In Action
    • Leading Your Team
    • Managing Myself and Influencing Others
    • Managing Difficult Performance Coversaions
    • Management Essentials
    • Manager As Coach
  • Cultural Change Programs
  • Managing the Staff Development Centre  
  • Consultancies
  • THEMIS admin support, testing and problem solving

Fairness and Diversity

  • Management and provision of advice on the prevention and resolution of:
    • Formal grievances and disputes
    • Discrimination, sexual harassment and bullying complaints
    • Misconduct, discipline and appeal processes
    • Identify and initiate the development of related policies, programs and services
  • Recruitment, selection, appointment, training, advice and support for Advisers (inc. Discrimination, Sexual Harassment, and Bullying Prevention Advisers), conciliators and investigators
  • Development and implementation of a range of fairness and diversity-related strategies, plans and initiatives, including the University’s Staff Equity and Diversity Framework
  • Promotion of policies and appropriate behaviour regarding fairness and diversity, including:
    • Development of resources, e.g. brochures, guidelines and web pages
    • Provision of specialist consultancy advice and training
    • Advice for local HR staff on fairness and diversity matters
    • Develop, implement and review policies and procedures for legal compliance that relate to discrimination, sexual harassment and bullying
  • Recruitment, selection, appointment and training for observers on academic promotion and confirmation panels.
  • Management of the preparation of reports and awards submissions to document and attain recognition for the University’s fairness and diversity provisions and achievements (including to statutory bodies)
  • Provision of consultancy advice for budget divisions to develop and implement local fairness and diversity plans and strategies

HR Performance Review and Analysis

The HR Performance Review and Analysis team is responsible for:

  • Monitoring and benchmarking organisational & Budget Division HR performance indicators (e.g. staff turnover, staff numbers) with other organisations
  • Submission of HR aspects of whole of University reporting to internal stakeholders and external agencies (e.g. DEEWR, ATO, SRO, EOWA)
  • Reporting on the administration of the policies relating to discrimination, sexual harassment and bullying
  • Application for and administration of awards to highlight University policies and practices to internal and external audiences
  • QUT benchmarking data collection
  • Annual reports monitoring the University’s performance, such as:
    • Women in senior positions
    • Academic promotions by gender
    • Recruitment and Selection Panels
    • Employment Profile by Gender
    • Register of Senior Women
    • Go8 Academic & Professional Staff

Strategy and Policy

The Strategy and Policy team are responsible for:

  • Development, maintainence and review of overall University HR Strategy as well as targeted strategies such as:
    • Indigenous Employment Strategy
    • Equity & Diversity Strategy
  • Development, maintainence and review of HR policy and procedures.
  • Development, implementation and review of policies and procedures for legal compliance, including:
    • Monitoring changes to legislation and case law
    • Policy development and review
    • Analysis and Education

Specialised Recruitment and Promotion Services

This team are responsible for the coordination and administration of:

  • Co-ordinate and  administer specialised recruitment and promotion processes for Senior appointments.
  • Immigration and sponsorship advice and support, including lodgement of 419 Sponsorship Nominations.
  • Recruitment advertising, including specialist advice
  • Administration and management of the e-recruitment system (PageUp), including updates, testings, issues resolution and access control.
  • Investigation and implementation of any new or proposed future functionality of PageUp

HR Systems

The Systems team provide the following:

  • Administraton and management of THEMIS HR system requirements, including system configuration, updates, testing, issues resolution and access control.
  • Investigation and implementation of any new or proposed future functionality
  • Advisement on and investigation of proposals and requests for systems enhancement from Budget Divisions or Chancellery, and configure and develop the system to meet new or existing business requirements
  • Provision of system diagnostics and problem solving
  • Provision of reporting services
  • Maintenance of payroll validation and exception reports