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Client Services

There are three Client Services Teams (Blue, Green and Yellow) each responsible for providing quality service across a range of human resource policy and advice areas. In the provision of this service, staff contribute to the success of the Melbourne Agenda by working in partnership with clients to ensure the University is a preferred destination and a supportive workplace for outstanding staff.

More specifically, our Client Services staff are dedicated HR professionals who support and add value to the business of the University by:

• developing, promoting and maintaining conditions of employment that foster fair and equitable treatment of employees in the workplace
• developing policies that set and promote HR best practice
• positioning HR as a strategic partner to Departments, Centres and Schools
• actively seeking feedback and keeping abreast of current trends in HR to ensure continuous improvement in policy and practice
• delivering consistently excellent and efficient service to our clients

Client Services is also responsible for  providing support to the University in using the online e-Recruitment System (PageUp People).

The following contact list is in alphabetical order according to Faculty / Division.
Use "Ctrl +F" on your keyboard to quickly search this list.

All phone numbers are internal extensions, if calling from outside the University please add the prefix (03) 834.

For General Enquiries contact Reception on extension 46078.

Faculty / Division	HR Officer	HR Consultant
Faculty of Architecture, Building and Planning	Stephanie Day, 46081 days@unimelb.edu.au	Anastassia Kossenko, 47893 kossenko@unimelb.edu.au
Faculty of Arts		Amanda Millar, 44082 almillar@unimelb.edu.au
Australian National Academy of Music (ANAM)	Ursula Winters, 44738 (Payroll Officer) uwinters@unimelb.edu.au	Anastassia Kossenko, 47893 kossenko@unimelb.edu.au
Autonomous and Semiautonomous Bodies	Ursula Winters, 44738 (Payroll Officer) uwinters@unimelb.edu.au	Anastassia Kossenko, 47893 kossenko@unimelb.edu.au
Corporate Services Office of the Vice Principal and Chief Financial Officer Financial Operations	Glenn Colla, 44268 gvcolla@unimelb.edu.au	Lori Burkovski, 44860 lorib@unimelb.edu.au
Faculty of Economics and Commerce Accounting and Business Information Systems Commerce Student Centre Economics Finance Management and Marketing Melbourne Institute of Applied Economic and Social Research Melbourne Graduate School of Management	Jarrod Mangione, 48691 jarrodm@unimelb.edu.au	Chia-Eng Chen, 46048 chiaeng@unimelb.edu.au
Melbourne Graduate School of Education	Peter Curtis-Wilson, 44277 petercw@unimelb.edu.au	Lisa Abraham, 49991 lisaa@unimelb.edu.au
Faculty of Engineering Faculty Office Electrical and Electronic Engineering Computer Science and Software Engineering Mechanical Engineering Chemical and Biomolecular Engineering Civil and Environmental Engineering Geomatics		Hazel Liu, 46073 hazell@unimelb.edu.au
Global Relations Advancement Asialink Melbourne International	Jarrod Mangione, 48691 jarrodm@unimelb.edu.au	Chia-Eng Chen, 46048 chiaeng@unimelb.edu.au
Melbourne School of Graduate Research	Peter Curtis-Wilson, 44277 petercw@unimelb.edu.au	Lisa Abraham, 49991 lisaa@unimelb.edu.au
Human Resources	Gladys Otieno, 44115 gotieno@unimelb.edu.au	Peri Hall, 46047 peri@unimelb.edu.au
Ian Potter Museum of Art		Amanda Millar, 44082 almillar@unimelb.edu.au
Information Services Office of Vice-Principal Information IT User Services Enterprise Applications Infrastructure	Anne Quintela, 47423 anneq@unimelb.edu.au	Yope Vagenas, 46028 yvagenas@unimelb.edu.au
Information Management Information Planning Office Information Projects Scholarly Information Collections	Anne Quintela, 47423 anneq@unimelb.edu.au	Jessica Macintyre, 44159 j.macintyre@unimelb.edu.au
Melbourne School of Land and Environment (formerly Faculty of Land and Food Resources)	Peter Curtis-Wilson, 44277 petercw@unimelb.edu.au	Lisa Abraham, 49991 lisaa@unimelb.edu.au
Faculty of Law	Glenn Colla, 44268 gvcolla@unimelb.edu.au	Lori Burkovski, 44860 lorib@unimelb.edu.au
Marketing and Communications	Jarrod Mangione, 48691 jarrodm@unimelb.edu.au	Chia-Eng Chen, 46048 chiaeng@unimelb.edu.au
Faculty of Medicine, Dentistry and Health Sciences Faculty Office Centre for Neuroscience Medical Education Unit Faculty International Unit Faculty IT Unit Biomedical Unit School of Medicine Psychiatry	Colleen Marks-Desa, 47553 cmd@unimelb.edu.au	Ann Francis, 47550 alfran@unimelb.edu.au
General Practice Physiology Pathology Anatomy and Cell Biology Biochemistry and Molecular Biology Pharmacology School of Behavioural Science	Amy Leung, 47813 leua@unimelb.edu.au	Alison Faustino, 45561 faustino@unimelb.edu.au Margaret Batty, 44256 mbatty@unimelb.edu.au
School of Physiotherapy Microbiology & Immunology Microbiological Diagnostic Unit	Stephanie Day, 46081 days@unimelb.edu.au	Anastassia Kossenko, 47893 kossenko@unimelb.edu.au
Clinical & Biomedical Sciences, Barwon Health Clinical School (AH&NH) Clinical School (RMH & WH) Clinical School (St Vincent's) Medicine (AH&NH) Medicine (RMH & WH) Medicine (St Vincent's) Obstetrics & Gynaecology Ophthalmology Otolaryngology Paediatrics Radiology Surgery (AH&NH) Surgery (RMH & WH) Surgery (St Vincent's)	Bruce Elmer, 47551 brucee@unimelb.edu.au	Charlotte Morgans, 46088 cmorgans@unimelb.edu.au
School of Rural Health	Amy Leung, 47813 leua@unimelb.edu.au	Margaret Batty, 44256 mbatty@unimelb.edu.au
School of Dental Science	Amy Leung, 47813 leua@unimelb.edu.au	Julie Davis, 44437 juliemd@unimelb.edu.au
School of Nursing & Social Work School of Population Health Centre for Molecular, Environmental, Genetic and Analytic Epidemiology (MEGA) Centre for Health and Society (CHS) Key Centre for Women’s Health in Society (KCWH) McCaughey Centre Centre for Health Policy, Programs and Economics (CHPPE) Centre for International Mental Health (CIMH) Sexual Health Unit (MSHC) Onemda VicHealth Koori Health Unit & Excellence in Indigenous Tobacco Control	Colleen Marks-Desa, 47553 cmd@unimelb.edu.au	Julie Davis, 44437 juliemd@unimelb.edu.au
Office of the DVC - Research Melbourne Research Office	Glenn Colla, 44268 gvcolla@unimelb.edu.au	Lori Burkovski, 44860 lorib@unimelb.edu.au
Faculty of Music	Stephanie Day, 46081 days@unimelb.edu.au	Anastassia Kossenko, 47893 kossenko@unimelb.edu.au
Property & Campus Services Maintenance Construction Planning & Infrastructure EHS Corporate Support Campus Operations	Hazel Liu, 47798 hazell@unimelb.edu.au	Terri Hanlon, 47823 t.hanlon@unimelb.edu.au
Office of Admissions	Jarrod Mangione, 48691 jarrodm@unimelb.edu.au	Chia-Eng Chen, 46048 chiaeng@unimelb.edu.au
Office of the Provost	Jarrod Mangione, 48691 jarrodm@unimelb.edu.au	Chia-Eng Chen, 46048 chiaeng@unimelb.edu.au
Melbourne International National Markets & Global Scholars Asialink	Jarrod Mangione, 48691 jarrodm@unimelb.edu.au	Chia-Eng Chen, 46048 chiaeng@unimelb.edu.au
Wellbeing Services Academic Enrichment Services Student Management Services	Glenn Colla, 44268 gvcolla@unimelb.edu.au	Lori Burkovski, 44860 lorib@unimelb.edu.au
Faculty of Science Faculty Office Botany Zoology Physics Information Systems Earth Sciences Genetics Chemistry Mathematics & Statistics Optometry & Vision Sciences Biology Laboratory	Virginia Lane, 44220 vlane@unimelb.edu.au	Elaine McGrath, 46126 mcgrathe@unimelb.edu.au
Bio21 Institute	Virginia Lane, 44220 vlane@unimelb.edu.au	Elaine McGrath, 46126 mcgrathe@unimelb.edu.au
Office of the Senior Vice Principal Internal Audit Legal Services University Planning Office University Systems Project	Glenn Colla, 44268 gvcolla@unimelb.edu.au	Lori Burkovski, 44860 lorib@unimelb.edu.au
University Secretary's Office	Anne Quintela, 47423 anneq@unimelb.edu.au	Jessica Macintyre, 44159 j.macintyre@unimelb.edu.au
Faculty of Veterinary Science	Anne Quintela, 47423 anneq@unimelb.edu.au	Peri Hall, 46047 peri@unimelb.edu.au
Vice-Chancellor's Office	Jarrod Mangione, 48691 jarrodm@unimelb.edu.au	Chia-Eng Chen, 46048 chiaeng@unimelb.edu.au
Victorian College of the Arts	Peter Curtis-Wilson, 44277 petercw@unimelb.edu.au	Yope Vagenas, 46028 yvagenas@unimelb.edu.au

Advertising and e-Recruitment

Client Services is responsible for providing support to the University in using the online e-Recruitment System PageUp People). For advice, please contact your HR Officer as above.

Contacts
Advertising Officer Lynne Pryor, 44140 lpryor@unimelb.edu.au
HR Consultant (PageUp) Sophie Allan, 46080 allans@unimelb.edu.au

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